From Two Months Clogged to Flushing Again

When a toilet stays clogged for weeks, it disrupts the whole home. On July 9, 2026, Samantha shared how a long-term plumbing headache finally turned into relief after a visit from A 5 Star Plumbing Co..

From Two Months of Frustration to a Working Toilet

Samantha's toilet stayed clogged for almost two months. Nothing she tried restored a normal flush. When she called A 5 Star Plumbing Co., our office scheduled an appointment for the very next day and sent a text with the technician details and arrival window.

A Quick Response When She Needed It

Samantha described how the process felt from the first phone call to the moment the technicians arrived at her door:

"My toilet was clogged for almost two months, and no matter what we did, we could not get it cleared out. I called A 5 Star Plumbing, and they were very accommodating and friendly. I was able to get an appointment the very next day and was sent an informational text of who would be coming to my house and when exactly they would be heading over. I got the pleasure of meeting Judah and Jacob, and when they did come over, they were very respectful of my space and my animals, as well as kind and informative."

A Fast, Clear Fix

She also shared how quickly the actual repair came together once the team got to work: 

"They made a point to inform me of all the problems the toilet may have and explained the potential solutions in a very clear and concise manner. They were here for maybe only 45 minutes, and the problem was fixed!! So thankful that I called, I'll be recommending them to anyone I talk to in the future!! Very pleased with the customer service!!!"

Clear Communication and Respect for the Home

Judah and Jacob arrived, introduced themselves, and assessed the toilet. They verified this bathroom fixture was the only drain with a problem and then walked Samantha through what might be going on and what they could try.

They used a toilet auger several times, flushing in between to check progress. At first, water went down but the toilet still did not flush fully. They continued to alternate augering and flushing until the toilet started to clear and move waste as it should. They then flushed toilet paper multiple times to confirm the stoppage had been removed. Before leaving, they recommended replacing the toilet if the same issue returns.

Pride in Serving Our Neighbors

A 5 Star Plumbing Co. knows how frustrating it is when a plumbing issue lingers for weeks, especially something as essential as a working toilet. Judah and Jacob took time to explain the options, respect the home, and work through the stoppage until the toilet was flushing again. The team feels grateful that Samantha trusted them after nearly two months of dealing with the problem, and proud that they could bring relief in a single visit.